How to purchase tickets

Buy Online.

PLEASE PLACE EACH SHOW ORDER SEPERATELY
Purchase tickets securely on our website up to 4:30PM on Friday for the immediate weekend's shows. SAME DAY SALES ARE NOT AVAILABLE ONLINE. There is a $2.00 transaction fee for credit card purchases (per order for each show, not per ticket).    BUY NOW!

Phone

Call 512-472-KIDO (5436) Monday-Friday from 12 Noon to 4:30 PM. Phone sales not available on weekends. Messages left after hours will be returned the following business day. Messages left on weekends will be answered the following Monday.  

In Person

Purchase tickets in advance at our theatre box office (18th and Lavaca) Monday through Friday from 12 Noon to 4:30 PM. Short-term customer parking is available in front of the building.

At the Door on Day of Show

A limited number of tickets may be available at the door on the day of the show on a first-come, first-served basis. Please call 472-KIDO (5436) before coming to the theatre to verify tickets are still available. Theatre opens one hour before showtime.

Ticket and Box Office Policies

• We will exchange tickets for a $10 fee.
• Pricing for special guests may vary. Prices are found on "Shows" page.
• Infant Tickets (not available for all shows) required for babies less than one year. All persons in the theatre must be counted to satisfy fire code regulations.
• There is a $2.00 transaction fee for credit card orders (per order for each show, not per ticket).
• Box Office hours: Monday-Friday from Noon to 4:30pm.
• Doors open 1 hour before showtime.
• Tickets are not guaranteed until transaction is complete and tickets are paid in full.
• Tickets purchased by phone or online will be held at the box office. (We cannot mail tickets).
• If tickets are no longer available online, call the box office. Some tickets are held for day of show.
• Comp ticket holders must call 48 hours in advance for seats. Present your comp ticket at the door.
• We will exchange tickets (based on availability) for a  $10.00 Exchange Fee.  We cannot give refunds.

Seating Policies

• Seating is General Admission.
• Children 4 and older may sit on the carpeted area on the floor when available.
• Note: Special Guest performers may elect to eliminate floor seating for their shows.
• No adults on the floor please...little ones can't see over you!
• For safety, please keep children under 4 with you in the seats.
• Strollers are not allowed in the auditorium. Space is provided to park strollers in the lobby.